1. Description of Services
In the Site, Otegen Global Incorporation provides users with access to sales of Ayurvedic and Homeopathic Medicines. Customers are notified about sales each day via Email and SMS on their Email id and Phone number.
2. License and Site Access
Otegen Global Incorporation grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Any unauthorized use by you shall terminate the permission or license granted to you by Otegen Global Incorporation
3. Membership Eligibility
The Otegen Global Incorporation Service is not available to minors under the age of 18 or to any users suspended or removed from the system by Otegen Global Incorporation for any reason. Additionally, users are prohibited from selling, trading to another party. If you do not qualify, you may not use Otegen Global Incorporation Service or the Site.
4. Your Account
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s Payment form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), Otegen Global Incorporation has the right to suspend or terminate your order and refuse any and all current or future use of the Site (or any portion thereof). Otegen Global Incorporation reserves the right to refuse service, terminate Order, or remove or edit content in its sole discretion.
5. Pricing Information
We strive to provide you with the best prices possible on products you buy Otegen Global Incorporation, however Prices and availability are subject to change without notice.
6. Cancellation by Otegen Global Incorporation
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
7. Cancellations by the Customer
In case of requests for order cancellations, Otegen Global Incorporation reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. Otegen Global Incorporation has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Otegen Global Incorporation and accept Otegen Global Incorporation decision regarding the cancellation.
8. Fraudulent /Declined Transactions
Otegen Global Incorporation reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Otegen Global Incorporation reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.
9. Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on Otegen Global Incorporation will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Otegen Global Incorporation. Further the said information will not be utilized and shared by Otegen Global Incorporation with any of the third parties unless required for fraud verifications or by law, regulation or court order. Otegen Global Incorporation will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
10. Disclaimer of Warranty
All content, products, and services on the site, or obtained from a website are provided to you “as is” without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Other than as required under applicable consumer protection law, under no circumstance will Otegen Global Incorporation be liable for any loss or damage caused by a user’s reliance on information obtained through the site or a linked site, or user’s reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.
11. Limitation of Liability
Otegen Global Incorporation will not be liable for short delivery or defective Goods unless a claim is notified by you in writing within 24 hrs of delivery in accordance with Return and Exchange Terms. The notification must include the invoice number and details of the claim. Otegen Global Incorporation will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of Otegen Global Incorporation including but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God. You expressly understand and agree that Otegen Global Incorporation and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Otegen Global Incorporation has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related services. This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. Otegen Global Incorporation takes no liability and gives no guarantee in ensuring its customers that the purchase made by the customers will reach the minimum number of points as set by Otegen Global Incorporation to be eligible for delivery of their products. If this shall be the case, the customer will be asked to buy any other product from Otegen Global Incorporation on MRP and pay the exceeding amount (if any) to Otegen Global Incorporation. Hence, the customers at their own will should be responsible at all times for the money invested in purchasing any product from Otegen Global Incorporation.
12. Electronic Communication
When you use the Site or send emails to Otegen Global Incorporation, you are communicating with Otegen Global Incorporation electronically. You consent to receive communications from Otegen Global Incorporation electronically. Otegen Global Incorporation will communicate with you by email, SMS or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
13. Site-Provided Email and Postings
The Site may provide users with the ability to send email messages to other users and non-users and to post messages on the Site. Otegen Global Incorporation is under no obligation to review any messages; information or content (“Postings”) posted on the Site by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Otegen Global Incorporation may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree not to use any functionality provided by the Site to post content or initiate communications that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law. (ii) Advertisements or solicitations of any kind. (iii) Impersonate others or provide any kind of false information. (iv) Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references. (v) Messages by non-spokesperson employees of Otegen Global Incorporation purporting to speak on behalf of Otegen Global Incorporation or containing confidential information or expressing opinions concerning Otegen Global Incorporation.(vi) Messages that offer unauthorized downloads of any copyrighted or private information. (vii) Multiple messages placed within individual folders by the same user restating the same point. (viii) Chain letters of any kind. (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to a) Using Otegen Global Incorporation invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; b) Using Otegen Global Incorporation to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.
14. Access to Secure Areas
Access to and use of secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
15. Modifications and Notification of Changes
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Otegen Global Incorporation and other respective persons. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Otegen Global Incorporation or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
17. Returns and Exchange
No returns, refunds or exchanges will be accepted on any product once the goods are shipped. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a account credit if they meet our terms and conditions. All conditions applicable to return of goods shall also apply to exchange of goods.
Otegen Global Incorporation endeavors but does not guarantee to deliver the products to its customers within 10 days from the day the customers gets a confirmatory mail from Otegen Global Incorporation for delivery depending upon the shipping location. Other factors include delay in delivery through the courier partner, transporters’ strike etc. Otegen Global Incorporation will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the goods howsoever caused. Otegen Global Incorporation reserves the right to make delivery of the goods by installments. If the goods are to be delivered in installments, each delivery will constitute a separate contract. You may not treat the contract (as a whole) as repudiated if Otegen Global Incorporation fails to deliver any one or more of the installments or if you have a claim in respect of any one or more of the installments. If you fail to take delivery of the goods, Otegen Global Incorporation may at its discretion charge you for the additional shipping cost.
20. Survival of Terms after Agreement Ends
Notwithstanding any other provisions of this T&C, or any general legal principles to the contrary, any provision of this T&C that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this T&C.
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time Otegen Global Incorporation may offer special promotional offers which may or may not apply to your Otegen Global Incorporation account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by Otegen Global Incorporation. This T&C and the relationship between you and Otegen Global Incorporation will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of New Delhi, India. The failure of Otegen Global Incorporation to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Otegen Global Incorporation does not guarantee it will take action against all breaches of this T&C. Except as otherwise, expressly provided in this T&C, there shall be no third-party beneficiaries to this T&C. This T&C constitutes the entire agreement between you and Otegen Global Incorporation and governs your use of the Site, superseding any prior agreements between you and Otegen Global Incorporation with respect to the Site.